A call center, or contact center, is a service delivery site that brings together all the resources—human, physical, and technical—to provide comprehensive customer service programs for client companies. Call centers can include support for email, chat, social media and SMS, as well as back-office support services and industry-specific process management.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
