An empathetic ear makes all the difference in travel & hospitality service

The secret is making travelers feel comfortable and at home every day.
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Wherever they are, travelers expect you to be there for them

Customer service agents in the travel and hospitality industry play a crucial role in ensuring positive customer experiences. Agents are prepared to handle a wide variety of customer requests before, during, and after a trip. Here are typical aspects of travel and hospitality services that would be handled by a customer service agent:
{%Wherever they are,%} travelers expect you to be there for them

    The team at Ubiquity has been extremely diligent in ensuring that agents are trained to work alongside AI Virtual Assistants to drive key business metrics such as increasing sales, boosting average order value and enhancing end customer experience. Ubiquity will continue to be a valuable partner for us as we expand our business.

    Jason Shepard

    Director of Operations, ConverseNow

  • Stats
  • 2x

    Double sales

  • Stats
  • 35%

    Conversion Rate

  • Stats
  • 30%

    Reduced Average handle time


Ubiquity empowers you to redefine customer engagement. We believe clients deserve more.

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