We’re the BPO that leads from the front when it comes to back-office services. Our solutions cover all the bases needed to support a unified customer experience. We take care of analytics, auditing, research, and management so your middle and front-office customer service agents can thrive—and so your customers thrive too.
Better CX and lower costs? See how with our ROI calculator.
SVP of Operations, CardCash
We partnered with Australia and New Zealand’s top takeaway service, which has more than 5,000 restaurant partners, to provide front- and back-office outsourcing services to help expand their merchant footprint and support customer growth. Ubiquity delivered 50% lower processing costs, 14% higher CSAT, and 30% faster onboarding.
How Ubiquity delivers bottom-line value from Day 1.