Logo

Customized healthcare BPO support every step of the way

A trusted BPO outsourcing partner can streamline all healthcare processes.

Enhance the value of your patient, provider, & administrative operations

From responding to coverage inquiries to designing social determinants of health strategies, our healthcare BPO solutions teams help you engage and retain members, enhance patient satisfaction, and simplify processes to reduce administrative costs and operational logjams. We also manage back-office administrative solutions like claim and third-party billing inquiries, quarterly attestation, revenue cycle management, and data entry, so your team can focus more on front-end activities.
Switchback image

Services we offer

Enhancing patient experiences with BPO Healthcare

DATA MANAGEMENT

Our provider data management includes common healthcare back-office tasks such as charge capture and coding, claims processing, and medical billing, among others. Member data management includes such processes as identity audit and verification, member contact information audit and updates, and member demographic information aggregation.

MEMBER SERVICES

We provide member care provider services such as primary care physician (PCP) searches, appointment scheduling, billing support, case management, and scheduling non-emergency medical transportation, among many others. Ubiquity handles managed care payers services such as Medicare Parts C and D, Medicaid, and dual eligible special needs plans (D-SNPs).

PREVENTION & WELLNESS

Ubiquity provides prevention & wellness services for managed services organizations (MSOs), third-party administrators (TPAs), pharmaceutical services and benefit management agencies, non-emergency medical transportation, and medical imaging processing.

PROVIDER PATIENT CARE

Ubiquity works hand-in-hand with hospitals, medical groups, and independent physician associations (IPAs). Provider patient experience service covers claims and member eligibility, patient intake, physician portal tools, and medical imaging processing.

REVENUE CYCLE MANAGEMENT

Ubiquity helps healthcare organizations enhance their revenue cycle management, improve financial performance, and maintain efficient and transparent billing practices. Revenue cycle management (RCM) in healthcare involves the process of managing financial transactions, from patient registration and appointment scheduling to the final payment collection.
  • https://cdn.builder.io/api/v1/image/assets%2F044e43f86e3e46dfa0614966a8705f35%2F69358e294757402a91af0a2009f0d22d

    Ubiquity is a trusted partner who is always ready to support us, whether it’s during seasonal or unexpected spikes in volume or planned implementation changes. We value their adaptability and ability to meticulously execute.

    Lora Ross Lawson

    Assistant VP of Call Centers, Careington International

Resource Library

The latest in innovative healthcare

One way to remedy staffing shortages in healthcare

Trends

One way to remedy staffing shortages in healthcare

Solving the healthcare staffing crisis will require effort from both government organizations, private businesses, and thoroughly trained patient support staff.
Learn more
Healthtech innovator gains operational edge with actionable insights

Case Study

Healthtech innovator gains operational edge with actionable insights

Discover how Ubiquity helped a healthtech firm scale back-office operations cost-effectively without compromising on compliance or innovation.

Learn more
The Future of Healthcare Revenue Cycle Management

Thought Leadership

The Future of Healthcare Revenue Cycle Management

Covid-19 has served both as an agent and an accelerant in driving significant trends in healthcare revenue cycle management (RCM). In his latest Forbes Council article, Ubiquity COO Sagar Rajgopal offers insight on challenges and opportunities ahead.

Learn more
  • 60%

    Lower data cost

  • Stats
  • 20%

    Rx adherence boost

  • Stats
  • 65%

    Bilingual efficiency increase

  • Stats

YOUR BRAND. OUR EXPERTISE. OUTSOURCE FEARLESSLY.

Ubiquity empowers you to redefine customer engagement. We believe clients deserve more.

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.