Hypergrowth Support | Ubiquity

Hypergrowth Support

Fortify your operations and infrastructure to keep pace with accelerated growth while managing costs and risks.

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Hypergrowth Support

Grow with Intention. Scale with Confidence.

Turn rapid growth into scalable momentum, so you can expand without compromising control, security, or consistency.

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Adapt with Oversight

Scale your support and compliance operations without locking into services you don’t need yet.

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Protect What Matters

Stay ahead of risk with secure systems, built-in compliance, and controls that grow with you.

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Exceed Expectations

Create standout experiences that win loyalty, build trust, and deliver results investors can see.

Business in Bloom™

Growth can be a double-edged sword if you don’t have the operational rigor and infrastructure to support it. With Bloom™ by Ubiquity, you can seize expansion opportunities while containing costs, boosting productivity, and maintaining agility.

64%

Of fast-growing companies say scaling ops is harder than expected (McKinsey)

58%

Of businesses say technology limits their ability to scale effectively (Accenture)

86%

Of consumers say CX is as important as products or services (Salesforce)

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Dispute Management

Ubiquity processes over 1 million dispute and chargeback transactions monthly, handling each with empathy to transform negative situations into positive customer experiences while minimizing fraud losses.

>1 million

Dispute transactions Ubiquity handles monthly

34%

Consumers who commit “friendly fraud” due to economic circumstances (Socure)

$4.41

Operational costs to financial institutions for every $1 lost to fraud (Lexis-Nexis)

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Fraud’s Impact

Businesses face dynamic fraud threats across many fronts. The same artificial intelligence and automation that helps you fight it, empowers criminals to exploit your systems, which is why experienced, agile partners matter.

$33.83B

Payment card losses globally in 2023 (Nilson)

31%

Surge in synthetic ID fraud, making it one of the fastest-growing fraud types (Mitek)

82%

Of consumers think banks should resolve credit card fraud (PYMNTS-i2c)

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Know Your Partners

With 79% of organizations hit by business identity theft, robust KYB and IDV aren’t optional—they’re essential. Ubiquity’s KYB solution goes beyond box-checking. We combine smart automation with expert oversight to detect fraud fast, verify identities accurately, and keep your business one step ahead of risk.

79%

Companies hit by business ID theft (Trulioo)

89%

Of credit card fraud occurs on new accounts (Federal Trade Commission)

$2B

Cost of false positives to e-commerce merchants (Kount)

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Catalyze Your Next Phase with Global Talent

Reap the benefits of offshore outsourcing cost-efficiently and without complexity.

  • Talent Acquisition

    Talent Acquisition

    Handpick pre-vetted talent across roles and regions. You run the show—we back you with sourcing, setup, and infrastructure.

  • Onboarding & Training

    Onboarding & Training

    Ramp quickly and effectively with expert onboarding, training and coaching models while developing a robust, user-friendly knowledge base.

  • Advanced Technology

    Advanced Technology

    Keep your team connected, compliant, and customer-ready 
with an integrated telephony, CRM, and performance management stack.

  • Quality Auditing

    Quality Auditing

    Stay in control with transparent, 
real-time reporting, quality audits, and performance dashboards tailored to your KPIs.

  • Business Intelligence

    Business Intelligence

    Turn data into actionable insights faster with AI-powered analytics and custom reporting built to uncover trends, flag risks, and fuel growth.

  • Strategy On-Demand

    Strategy On-Demand

    Tap into a wealth of operational, compliance, and technical expertise with custom consulting, strategy, and solution design.

BreakthroughIQTM

Transform everyday customer interactions into loyalty-building opportunities through our agile, brand-centric partnership model. BreakthroughIQ™ powers your success through:

  • Customer-first brand exploration and immersion
  • Multidisciplinary solution design
  • Custom KPI-based project framework
  • Technical integration precision and expertise
  • Ongoing impact analysis to elevate process quality
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BreakthroughIQTM