Case Studies

Food-Ordering Operations Overhaul Delivers Speed and Satisfaction

Hungry for more restaurant partners and more satisfied customers, a food-delivery startup orders a CX specialist to redesign its processes.

Food-Ordering Operations Overhaul Delivers Speed and Satisfaction

Australia and New Zealand’s top online and mobile food-ordering service wanted to expand its restaurant footprint and boost marketplace adoption. The high-growth company tapped Ubiquity to revamp its front- and back-office operations.

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