Expert insights: How banks and fintechs can use CX to attract Gen Z

For banks and fintechs to attract younger customers, they must understand what they want from CX and where they're looking for financial advice.

Loraine Debonis

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.