Outsource healthcare processes for more empathetic and scalable patient experiences

Creating great patient interactions need the fundamentals of expert support, invested agents and industry experience. But they also have to flex to your provider’s evolving operational needs and business goals. The best healthcare BPO specialists are empathetic, human-centric dynamos enabled by the right tech and processes. If that sounds like something you need, you’re in the right place.

Deliver stronger patient care through smarter healthcare customer experience

There’s a bunch of moves you can orchestrate for stronger patient experiences. We’ve got you covered:

Expert customer support and omnichannel services for world-class patient experiences, anywhere.

Regulatory and network compliance and customer service management for fraud, disputes, chargebacks, and more.

Scalable support across member and provider customer service, including aims and member eligibility eligibility, primary care physician search, and case management and treatment plan follow

Extensive back-office support for member and provider data management, and remote staffing admin.

Real-world results for patients

We’re developing more and more ways to help healthcare centers care for patients more effectively. A few outcomes from smarter healthcare outsourcing include:

65% increase in efficiency for bilingual member/patient support

20% boost in prescription adherence on average

60% lower data management costs

Talk to an outsourcing expert today

What our customers say

Outsource with confidence

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